Quantcast
Channel: X1 Discussion - All Topics
Viewing all 8513 articles
Browse latest View live
↧

X1 Search 8.6 Release - Build 6003ch

April 20, 2018, 12:00 am
$
0
0
I've been out of the office for a couple of weeks, and have not had a chance to follow-up with this. What I am finding is that every day X1 does a delta scan of my email, and this takes 5-6 hours. While the delta scan is occurring, X1 is essentially unusable. Is there something I am doing wrong that is causing X1 to do the Delta scan each day after logging in, or is there something I can do to prevent this from happening?

After it finishes, things seem to work as they should, but I've only had 3-4 days with this version so far. I cannot say for certain that this always hold true.
↧
Search

X1 Search 8.6 Release - Build 6003ch

April 20, 2018, 12:00 am
$
0
0
masta blasta wrote:well the index corruption issue is still alive and well in my case, total number of items in index drops to around 64,000 items from around 550,000 items. this is unfortunate since that first line in the 8.6 release notes had me excited that the issue was finally fixed.

Masta Blasta,

I'm willing to bet what you're seeing isn't index corruption, but a byproduct of our fix for one of the other annoying bugs:
8.6 Release Notes wrote:- System time changing due to travel no longer necessitates a rescan of indexes

The delta scans on files are triggered based on a check of the "Modified Time" metadata value which was - previous to 8.6 - calculated in the machine's local time.

If that time zone was to change (for example: if you happened to travel between time zones), the modified time value would be inaccurate and X1 Search would re-index those items.

The solution for that bug was to change the calculation of the Modified Time to be in the UTC time format, which never changes.

The downside of that fix is that every item in your index must have that calculation performed on it. This requires removal and re-indexing into the index, as most metadata values are calculated upon ingestion into the index.

In order to avoid the issue of everyone who updated to 8.6 having their index be automatically deleted and rebuilt from the ground up, we elected to allow everyone to preserve their existing indexes - however, if you elected to keep those existing indexes the modified time re-indexing issue is still present.

Delete and rebuild your indexes, and I'll bet this problem is solved for you.
↧
↧

X1 Search 8.6 Release - Build 6003ch

April 20, 2018, 12:00 am
$
0
0
masta blasta wrote: also seeing the same issue as SoCalScott, X1 is running a full reindex of the computer after every boot.

Literally just happened again, less than an hour ago, when I had to exit X1 to do a Microsoft Office 365 update. Restarted X1, and it is now in the midst of a full re-index process.
↧

X1 Search 8.6 Release - Build 6003ch

April 20, 2018, 12:00 am
$
0
0
Hello,

Upon installing the new version I have lost all of my results.

There are 628,000 items indexed in my X1, but the morning after installing the latest 8.6 update I can no longer view any results.

The left hand navigation tree is visible, but when you click on it nothing becomes highlighted. The software is not frozen. I can click across the top navigation menu (All, email, email and attachments, etc). However, no matter what I click on, it states "no results" even though on the bottom left hand corner it says 628,872 items indexed.

I'm running windows 10 with latest updates. I have tried uninstalling and re-installing and it makes no difference. Do you have any suggestions as to what the issue could be?

Thank you.
↧

X1 Search 8.6 Release - Build 6003ch

April 20, 2018, 12:00 am
$
0
0
My install just crashes with no explanation. Says see the log. What log?
↧
↧

X1 Search 8.6 Release - Build 6003ch

April 20, 2018, 12:00 am
$
0
0
cscott wrote:
Quote:Kenward wrote:Sadly, the viewer in the new version still does strange things with some files.


Darn! I thought we had that one nipped in the bud. Would you mind sending me that PDF to my username at x1.com?

I'll send along page 1.

It is an Inso/Oracle problem. QuickView plus creates an even worse mess.

Not much that you can do about it beyond scream at Oracle.
↧

X1 Search 8.6 Release - Build 6003ch

April 20, 2018, 12:00 am
$
0
0
Mine just starts opening and then 'stops responding'.
↧

X1 Search 8.6 Release - Build 6003ch

April 20, 2018, 12:00 am
$
0
0
I do have such xml files. I opened up a support case and sent them. I can't see anything of note or real value in them (they are very short), but perhaps they will. I'd upload them here for you to look at, but there is no attachment feature.
↧
Search

X1 Search 8.6 Release - Build 6003ch

April 20, 2018, 12:00 am
$
0
0
poy wrote:Backing up C:\Users\poy\AppData\Local\X1 Search\ folder regularly saved me lots of trouble in the last couple of months.

I shutdown X1 (settings to close its indexer on exit) and then manually use Acronis to backup the folder incrementally.
Works like a charm and gives me peace of mind as X1 index corruption occurs from time to time.

Just make sure that those indexes aren't locked by Acronis when you're attempting to index data!

You should see a marked decrease in the incidence of index corruption after this version, Poy. We've made what we think are substantial improvements in that area.

I know you're quite the power-user, so I'm interested to see your results.
↧
↧

X1 Search 8.6 Release - Build 6003ch

April 20, 2018, 12:00 am
$
0
0
I'll have to give this new version a whirl!
↧

X1 Search 8.6 Release - Build 6003ch

April 20, 2018, 12:00 am
$
0
0
Backing up C:\Users\poy\AppData\Local\X1 Search\ folder regularly saved me lots of trouble in the last couple of months.

I shutdown X1 (settings to close its indexer on exit) and then manually use Acronis to backup the folder incrementally.
Works like a charm and gives me peace of mind as X1 index corruption occurs from time to time.
↧

X1 Search 8.6 Release - Build 6003ch

April 20, 2018, 12:00 am
$
0
0
Trajan wrote:X1 won't connect to the search service. And even though it is a desktop program with no need for the internet, because X1 has decided to police its program in that way, I now have a useless program. I really don't want to uninstall and spend 10 hours indexing if this is a problem with X1's servers. Anyone else experiencing this?


Hi,

this "search service" is a X1 service running on your local computer, not on internet. The error you are receiving means that the search service is crashing for some reason.
Can you check the X1 logs folder (by default located at C:\Users\{USERNAME}\AppData\Local\X1 Search\logs for any xml files whose names contain "crash"? Examining one of those files may hint at what is the problem with the search service.

Jogy
↧

X1 Search 8.6 Release - Build 6003ch

April 20, 2018, 12:00 am
$
0
0
X1 won't connect to the search service. And even though it is a desktop program with no need for the internet, because X1 has decided to police its program in that way, I now have a useless program. I really don't want to uninstall and spend 10 hours indexing if this is a problem with X1's servers. Anyone else experiencing this?
↧
↧

X1 Search 8.6 Release - Build 6003ch

April 20, 2018, 12:00 am
$
0
0
I am getting a very odd behavior now from X1. My results are all blank with a "Loading data" message (attachment). It is not as if the index is lost, because the email index clearly has 338,177 items (attachment). I also get an intermittent "connecting to search service" message. A restart of X1 did not help.

What should I do?
Image
Image

EDIT: I can't get the images to show, and there is no way to simply upload them. Not going to spend 20 minutes figuring that out.
↧

X1 Search 8.6 Release - Build 6003ch

April 20, 2018, 12:00 am
$
0
0
I had the same problem 'error installing check logs'
The logs stated less than 10% disk space was the (10% = 50gb!)
Deleted file 111 to get above 50gb and it installed

Maybe it needs to check for the minimum available space, not 10% of free space

HTH
↧
Search

X1 Search 8.6 Release - Build 6003ch

April 20, 2018, 12:00 am
$
0
0
SoCalScott wrote:This seems to happen every time there is an update to X1. Maybe I should just ignore future updates.

I had a big problem with a Udate in version 6. Since then I'm always waiting.

Are there success messages for 8.6?

Please let me know here, if the bugs are fixed, then I will also update.
↧

X1 Search 8.6 Release - Build 6003ch

April 20, 2018, 12:00 am
$
0
0
cscott wrote:
Quote:poy wrote:...I shutdown X1 (settings to close its indexer on exit)...

Just make sure that those indexes aren't locked by Acronis when you're attempting to index data!


Ab So Lutely! That's why I wrote settings to close its indexer on exit.

cscott wrote:I know you're quite the power-user, so I'm interested to see your results.


I remembered the good ole saying "Never touch a running X1" and resisted to press the 8.6 button for now...

I'll check it out as soon as there are a couple of positive reviews from raving and brave fans.
↧
↧

X1 Search 8.6 Release - Build 6003ch

April 20, 2018, 12:00 am
$
0
0
Hello all,

We're extremely proud to announce that we have finally released Search 8.6.

This release represents a substantial update to X1 Search's capabilities, leveraging all the development of the past months as well as pushing the Search product forward with improvements and new features gathered along the way.

We appreciate your patience during the long wait for the new version of Search 8, and all of us at X1 are excited for what is coming in the future.

Thank you for your continued support.

Direct Download Links:
Bootstrapper: http://download.x1.com/downloads/search/X1SearchSetup.exe
64-bit MSI: http://download.x1.com/downloads/search/6003ch/X1Search.msi
32-bit MSI: http://download.x1.com/downloads/search/6003ch/X1Search32.msi

Search 8.5 Release Notes

New Features:
- Vastly improved X1 index stability
- Files scanner now indexes the content of files without names or extensions
- Added the ability to search and refine by select Microsoft Office and selected EXIF metadata fields
- Re-worked the "Search In Attachments" function to be more visible and user-friendly
- Added a new Archive Items saved search in the Files data source with similar functionality to the "Search In Attachments" function in the Outlook data source
- Changed the text extraction process of IMAP emails containing HTML markup for better parity in search results between data sources (requires re-index of IMAP index)
- User configured Saved Searches can be re-ordered via dragging and dropping within their respective Data Source
- User created Saved Searches are now preserved upon version upgrade
- Updated compatibility plugins to better preview supported file types
- Added the ability to more precisely search and refine by file extension via the new Extension field (requires re-index of Files index)
- Added support for .ZIPX and various other types of container files
- Added the ability to completely disable automatic update checks

Bug fixes:
- System time changing due to travel no longer necessitates a rescan of indexes
- Resolved several issues that lead to longer delta and initial scan times for the Files data source
- Fixed a bug that caused Outlook PSA buttons to be inoperable on un-cached Exchange mail items on some machines
- Email items opened via the "Open" PSA now always correctly transition to a "Read" state
- Fixed an issue that would cause custom hotkey bindings to be restored after launch of the client
- Addressed a bug that resulted in a X1 Search 8 displaying an incorrect error dialogue regarding missing .PST files
- Fixed a bug that resulted in Real Time Indexing being improperly applied to Network Shares
- CTRL + CTRL hotkey now properly respected
- Reworked the Outlook Contact previews to be more user-friendly
- Network path directories and subdirectories now display in alphabetical order
- Improved display on 4k resolution monitors
- Many other key bug fixes and improvements
↧

X1 Search 8.6 Release - Build 6003ch

April 20, 2018, 12:00 am
$
0
0
Yea. Nice to see a new release. Eager to check it out. With the volume of emails I receive I cannot function without X1!
↧

moved emails in edit mode!

April 21, 2018, 12:00 am
$
0
0
Lately, I have noticed that ALL emails that I move with X1 to my archive folders end up in edit mode!
If I work from Outlook and drag and drop to the same folder, the emails are "normal" received emails. So it is not a folder bug - it only happens to files moved with X1.
This is a major bug, as I cannot find a way to reverse emails in edit mode.
The emails have the the pen and paper icon, but were moved from my inbox as normal received email.

Due to this mode "reply" is blanked off and if you popout email it has original senders email at top as sender and not my email. If you send it, the archive is deleted as if it were an outbox.

I have lost emails and data due to this.

I moved files to an empty folder from the inbox with X1 and all ended up in edit mode. As mentioned, drag and drop to the same folder withing Outlook and the bug does not occur.
↧
Viewing all 8513 articles
Browse latest View live
Search