The bug will be fixed in the new 8.5.1 version that will be released very soon. Also added a shortcut - by default Ctrl+Alt+V, but can be configured by the user.
In the meantime, you can double-click on the line separating the navigation pane and the results view to hide the navigation pane, or if the navigation pane is hidden, you should be able to double-click on the left border of X1 window to restore it. If your mouse cursor is in the right place, it should change to a horizontal resize arrows.
Still Getting the "Disk Full stopped all scanners" message on both my desktop and laptop which both have at least 50 GB of unused disk space available.
I have deleted the index and reindexed which seems to fix it for a while then it happens again.
I dont remember this issue with previous releases.
Is there a fix other than reinstall a previous version? The delete index and reindex fix is a major time-waster.
I received a message that 8.5 is available, I ticked the box to the right and clicked install. A screen then pops up X1 Search Setup and disappears after about 2 seconds and that's it. It's the same if I click on the menu/help/check for updates.
Unfortunately, when the window is not maximized, the left border is used for resizing the whole window and takes precedence over the functionality for resizing the navigation tree. For the moment we do not have a fix for that.
The Ctrl+Alt+V may not work because you have an old shortcut config file. Go to the Options page, then select the Shortcuts tab, and there should be a button to reset the shortcuts to default - reset, apply the changes, and then try again the shortcut.
Installed 8.51. The attachment preview image is too far to the right side so I can't see the whole attachment. I've tried all size options, zoom options and font options to center the image or make it left justified. I did not have this problem with 8.5.
I have installed on Windows 10 Creator machine with 32 bit Outlook 2016. X1 was working perfectly before but not now!!
It is cycling through startup diplaying 'Connecting to Search Service' and then 'Ready' and then back to 'Connecting to Search Service etc etc. At times it pops up a message that the .nst file cannot be configured.
I tried sending support request with diagnostics but that crashed twice so unsure whether that has been received as I have not had the normal email receipt.
An ideas would be greatly appreciated as at the moment I have no X1!!??
