we are aware 365 is still a problem and are looking into it. That's the best I can do for now. You can reach out directly, my email is in the sig below
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Unable to open email from search results in Outlook 2013
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Unable to open email from search results in Outlook 2013
Check the general discussion on issues with Office 2013/365.
I haven't gone down that road yet.
I haven't gone down that road yet.
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Unable to open email from search results in Outlook 2013
All emails...even calendar items and notes, etc. I cannot Open, Reply, Reply All, Forwards, or Delete... (those are all the ones I tried on the upper right). It also doesn't work if I double-click on the email. It does this in "Outlook" and in "Everything". I am able to launch FILES in the "files" section by either double-clicking or by pressing "Open" on the button on the upper right corner.
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Unable to open email from search results in Outlook 2013
Is it just one message, or all email?
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Unable to open email from search results in Outlook 2013
When I search for emails, I am not able to double-click on one of the resulting emails and have it open up in Outlook. It just freezes for about 30-60 seconds and then I get control back, but the email never opens up. I can see it in the preview pane, but I cannot launch it in Outlook.
Any ideas?
Thanks,
john
X1 Search 8
Windows 8
Outlook 2013
Any ideas?
Thanks,
john
X1 Search 8
Windows 8
Outlook 2013
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X1 Search 8.5 Beta Release 4 Build 6001lz
A problem persists from earlier versions.
- Ctrl Ctrl Ctrl
- Up comes X1
- Start typing search
- Nothing happens (X1 does not take focus)
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X1 Search 8.5 Beta Release 4 Build 6001lz
Not for this beta in particular, but it is a constant refrain.
Some people see it from time to time, some don't. Sometimes it happens once then normality returns. Sometimes it persists.
X1 has never come up with a convince explanation or a long term fix.
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X1 Search 8.5 Beta Release 4 Build 6001lz
I installed 8.5 beta r4 build 6001lz on Windows 10 64 bit + Outlook 32 bit. Both 64 and 32 versions of X1 Search says "Connection with the X1 Service has been lost" at first launch (!) Is this a known issue?
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X1 Search 8.5 Beta Release 4 Build 6001lz
Thanks for the confirmation Ken. Unfortunately I have over 6000 mhtml files! I am on win 10 like you but 64 bit and also 64 bit x1. odly I had so say with 32 bit firefox due to some google plug in issues. but the mhtml file are rather generic and can be created or read in firefox (via plug in) or chrome (via settings)
xi indexes them and opens some but not others. no reason that I can see. Now my 6000lz stopped indexing at 22.22% Jammed and looses contact with x1 server.
you never realize how much you need / rely on something until it does not work!
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X1 Search 8.5 Beta Release 4 Build 6001lz
I can confirm, and have reported, that the current X1 beta crashes when I try to filter a search to display on mhtml files.
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X1 Search 8.5 Beta Release 4 Build 6001lz
Now I am about 40% done with the index and it keeps saying connection with the x1 service has been lost a restart may fix this problem. I do that and it just will not restart indexing. great solution
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X1 Search 8.5 Beta Release 4 Build 6001lz
Re-indexing my index now on this beta. So far customer service has not helped with .mhtml file issue. Their suggestion was to re-index and I already see that has not solved the issue
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X1 Search 8.5 Beta Release 4 Build 6001lz
Installed 8.5β
After ~1.2 Mio Files this error was displayed:
"nicht genügend quoten verfügbar um diesen befehl zu verarbeiten."
Which means: "not enough quota available to process this command"
There were ~15GB Ram Free of 24GB.
Kind regards,
After ~1.2 Mio Files this error was displayed:
"nicht genügend quoten verfügbar um diesen befehl zu verarbeiten."
Which means: "not enough quota available to process this command"
There were ~15GB Ram Free of 24GB.
Kind regards,
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X1 Search 8.5 Beta Release 4 Build 6001lz
You reached out to us to Report a Problem and it was received Oct 12, 2016 10:30 AM Pacific Standard Time.
Here are the details of your submission:
Type of Case: Report a Problem
Support Status (optional): Expired X1 support contract customer
Which X1 Solution are you using?: X1 Client
Version of X1: Newer Product 8.5 beta 6001lz (64 bit)
Operating System: Windows 10 64-bit
Email Client (optional): Gmail
Description of the issue you are reporting:
8.5 beta 6001lz (64 bit) stops working "x1 search has stopped working" when i click on .mhtml files. its random. some open some dont. this just started happening after the MS updates on 10/11/16 namely KB3194798 and adobe flash player update (only 2). .mhtml files were always fine before. I also note the prior beta of x1 did the same thing today. See diagnostic files attached
Your information is being uploaded to our case management system and you should receive a follow-on confirmation along with additional information on your query.
Here are the details of your submission:
Type of Case: Report a Problem
Support Status (optional): Expired X1 support contract customer
Which X1 Solution are you using?: X1 Client
Version of X1: Newer Product 8.5 beta 6001lz (64 bit)
Operating System: Windows 10 64-bit
Email Client (optional): Gmail
Description of the issue you are reporting:
8.5 beta 6001lz (64 bit) stops working "x1 search has stopped working" when i click on .mhtml files. its random. some open some dont. this just started happening after the MS updates on 10/11/16 namely KB3194798 and adobe flash player update (only 2). .mhtml files were always fine before. I also note the prior beta of x1 did the same thing today. See diagnostic files attached
Your information is being uploaded to our case management system and you should receive a follow-on confirmation along with additional information on your query.
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X1 Search 8.5 Beta Release 4 Build 6001lz
> Menu
> Info
expires 2017-01-31
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X1 Search 8.5 Beta Release 4 Build 6001lz
A few questions:
1) Question: Until when is this beta valid?
2) I had an error, trial expired, downloaded x1searchsetup.exe
and used that one. but got an error.
![Image]()
(users are on their own to: -figure out which logs, -where to look for them and how the 'errors' may look like)
after trying a few times I gave up.
3) downloaded this beta (release 4 6001lz) and installed that one.
my A/V warned me
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![Image]()
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3) Quations: if the beta's are over and a final version is released and I am getting above 'check your log file'-errors,
how am i to proceed ??
Meaning, I might uninstall the beta, so -hopefully- a clean install of the final might not me the errors
but then again, how to safeguard my settings? (which folder, which .pst, which documents, which, which ...)
probably I am supposed to set things up from scratch again?
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1) Question: Until when is this beta valid?
2) I had an error, trial expired, downloaded x1searchsetup.exe
and used that one. but got an error.
(users are on their own to: -figure out which logs, -where to look for them and how the 'errors' may look like)
after trying a few times I gave up.
3) downloaded this beta (release 4 6001lz) and installed that one.
my A/V warned me
=
=
3) Quations: if the beta's are over and a final version is released and I am getting above 'check your log file'-errors,
how am i to proceed ??
Meaning, I might uninstall the beta, so -hopefully- a clean install of the final might not me the errors
but then again, how to safeguard my settings? (which folder, which .pst, which documents, which, which ...)
probably I am supposed to set things up from scratch again?
=
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X1 Search 8.5 Beta Release 4 Build 6001lz
Hi RGlanzmann, our developers would also like to know which X1 process or processes are utilizing the 14-16GB of memory, if it's not too much trouble could you provide us with a screenshot of the task manager when this is happening that shows those processes? And we'd like to take a look at those diagnostic files as well. Much appreciated and we look forward to getting to the bottom of this for you.
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X1 Search 8.5 Beta Release 4 Build 6001lz
Hi RGlanzmann, our QA and development teams have been discussing this and have asked if you could check your virtual page file settings (https://www.microsoft.com/resources/doc ... x?mfr=true) and let us know how they are configured. We've also found a couple of articles which provide more detail around the possible causes of the quota errors:
http://blog.coultard.com/2012/01/fix-wi ... nough.html
and
http://stackoverflow.com/questions/2096 ... ommand-wpf
Also, of it's not too much trouble could you possibly open a support ticket via the portal and provide diagnostic files? Here is the link to the support portal:
www.x1.com/support/x1_search.html#login
We appreciate you bringing this to our attention.
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X1 Search 8.5 Beta Release 4 Build 6001lz
Something is seriously wrong with the memory management of this release.
I tried to update my index of 1.5M documents. X1 takes up more and more memory, until it stops processing at 14GB out of 16GB RAM. Error message:
"not enough quota available to process this command". Every time.
I tried to update my index of 1.5M documents. X1 takes up more and more memory, until it stops processing at 14GB out of 16GB RAM. Error message:
"not enough quota available to process this command". Every time.
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X1 Search 8.5 Beta Release 4 Build 6001lz
This release keeps crashing constantly. The only way to recover X1 is to kill all processes manually. Error message:
"not enough quota available to process this command".
Last time I checked out of 16GB RAM 7GB were free.
1.5 Million documents indexed.
"not enough quota available to process this command".
Last time I checked out of 16GB RAM 7GB were free.
1.5 Million documents indexed.
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