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View ArticleUnable to connect to X1 service error
Greetings All, I assure you we are not trying to be dark and quiet. We are working diligently to get to all the support requests. This particular error has been a bit difficult to pinpoint, depending...
View ArticleUnable to connect to X1 service error
I am having the exact same problem. I can't even start the program! Very disappointing.
View ArticleUnable to connect to X1 service error
I have also been a customer of X1 for a VERY long time and this version is just... bad! I can't even get the damn thing to start -up! It dies at Start-Up stating 'it cannot connect to the index...
View ArticleUnable to connect to X1 service error
Well I guess I have no support so I'll stay with version 6.7.4. I have been a customer since 2005 so this makes me feel a little unhappy. And my trial time for the new version is getting burned up.
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Unable to connect to X1 service error
I have this error at regular intervals.Frankly, I just restart and donot wonder why . . . It is a long shot only, but maybe, just maybe, it might have something to do with re-organizing, renaming...
View ArticleUnable to connect to X1 service error
mrwul wrote:Am not sure but I don't there are many responses on enquiries in this forum.It has all gone horribly quiet. It seems strange to push out a new version, the first significant release in...
View ArticleUnable to connect to X1 service error
Maybe Chris is not around..?Maybe he is on vacation or so.Am not sure but I don't there are many responses on enquiries in this forum.=
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Unable to connect to X1 service error
I just had the same issue in a Win8 VM. I won't be guying this upgrade for a while.
View ArticleUnable to connect to X1 service error
Help please, X1 fails to start, this is the corresponding event log:Log Name: ApplicationSource: Application ErrorDate: 5/8/2013 9:02:21 AMEvent ID: 1000Task Category: (100)Level: ErrorKeywords:...
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Unable to connect to X1 service error
I'm so disappointed with this new version that I've completely uninstalled it now. I think we must be being used as Beta testers or something - how did this get through? And having recently taken out...
View ArticleUnable to connect to X1 service error
I sent them an email the day before yesterday. It was apparently ignored. I don't pay for support so I guess I get what I pay for. On the other hand X1 loses a sale. When I bought this stuff in 2005 it...
View ArticleUnable to connect to X1 service error
mrwul wrote:maybe try:customercare1@x1.com(note the '1')Thanks mrwul - I'll try that
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Unable to connect to X1 service error
I too am also experiencing this problem.I've raised a Support Case (00069191) yesterday, but when I try to email X1 Support with additional information i.e. screengrab( to: customercare@x1.com), the...
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System crashes when trying to set data sources
Indeed, I have had this error at regular intervals: "Object reference not set to an instance of an object" when going into settings.Exit X1, relaunch, go to file settings (Pencil) - again this error.I...
View ArticleSystem crashes when trying to set data sources
I do believe this is an enhancement we are working on. I'll have to check in with the team. Thanks for the feedback.
View ArticleSystem crashes when trying to set data sources
Hi RhondaI had something similar happen in the earlier 8.0.0 release when I setup the index on my "f:\" drive. I then changed the drive letter to "e:\" via Computer Management -> Disk Management...
View ArticleSystem crashes when trying to set data sources
This is the second time I have seen this, and I want to find out what's going on. Can you please run diagnostics tool and also please submit a case. The instructions are here:...
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