Problem with Contents Window - v8.3.3 Build 5003fx (64 Bit)
Hi there,If you haven't done so yet, please log a ticket with our Customer Support team:http://www.x1.com/support/x1_search.htmlThanks!
View ArticleProblem with Contents Window - v8.3.3 Build 5003fx (64 Bit)
Just upgraded to the latest version and re-indexed, everything seems to be OK except the preview window only shows Outlook email and HTML (Firefox) content. All other file types eg Word, Excel, images,...
View ArticleActivation, registration, licensing
On one of the support pages it says:Quote:Please note: With the release of X1 Search we made a change our licensing scheme, making it easier to distribute product updates and new releases. As part of...
View ArticleActivation, registration, licensing
Hi there,You can install on up to 2 computers.Thanks!
View ArticleActivation, registration, licensing
Also, this may be available on the support pages, but how many devices can I install it on?I am a home user, and would like to install it on both my main laptop and my Homegroup desktop server.
View ArticleActivation, registration, licensing
Thanks for the reply. Is the trial period for 14 days of actual use, or 14 calendar days from installation? I'd like to check it out but want to make sure I can adequately do that before the period...
View ArticleActivation, registration, licensing
Hi there,The license for X1 Search 8 is perpetual, so you will always be able to install/reinstall the versions available to you up to the point of your support/upgrade term. If you elect not to renew...
View ArticleLicense activation
Hi Daniel,Thank for your post.Your license is good for use on 2 separate machines, we just ask that they not be used concurrently. For example, If you have X1 installed on a desktop at work and also on...
View ArticleLicense activation
File a support request. It should get a quicker response than this (mostly) user-to-user forum.
View ArticleLicense activation
Hello Daniel, Scott,I have a similar issue here ! My hard drive crashed and it seems that it will be impossible to boot again therefore I'll have issues to deactivate the licence on the previous pc....
View ArticleLicense activation
mrwul wrote:Do you mean to say that you faced a crash and thereafter you needed to re-activate?Yes.
View ArticleLicense activation
Got a mail from X1 - the set my license key (or something).It works fine now.Do you mean to say that you faced a crash and thereafter you needed to re-activate?Should not be the case, I guess. I too...
View ArticleLicense activation
Guess what. I didn't get around to trying to activate X1 8 on my laptop. Probably just as well.When I launched X1 today it demanded that I activate it. This is an installation that has been running...
View ArticleLicense activation
mrwul wrote:oh, btw, I think it wasn't necessary at all to remove X1 from old pc. Somewhere I read that 1 license covers 2 installs... (?)==True. But I recently switched my laptop to Windows 7 and an...
View ArticleLicense activation
Seems activation is a bit of a weak point with X1 viewing the threads posted here//"License activation""Activation, registration, licensing""How does "activation" work?""Cannot Activate X1. Cannot use...
View ArticleLicense activation
X1 needs to learn a few lessons on the activation front. If it has a draconian regime, then it needs to put in place an simple and transparent mechanism for people top fix problems.Strangely, Microsoft...
View ArticleLicense activation
We are in the same boat. Wanted to install X1 on a new pc and got the activation failed error...''Error(9102) A webservice call has returned a failure.ExtendedError(5013) There are no remaining...
View ArticleLicense activation
Scott wrote:Hi Daniel,Thank for your post.Your license is good for use on 2 separate machines, we just ask that they not be used concurrently. For example, If you have X1 installed on a desktop at work...
View ArticleColumn Width sizing and storing
I'm having a heck of a time sizing the columns and making sure they "stay" from session to session. It must be very easy since I cant seem to find any help. The problem is my columns are so wide that...
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