Trouble indexing 8.3.2.1
All,We did have a preview issue in 8.3.2 related to the "Store email bodies in index" option, but we introduced a fix in 8.3.2.1.Have you tried an uninstall and clean reinstall?If this doesn't help,...
View ArticleTrouble indexing 8.3.2.1
I'm having a lot of trouble with preview with this new version of x1, when I select an e-mail from the list of hits on an e-mail search, the e-mail does not show up in the preview pane. Sometimes it...
View ArticleTrouble indexing 8.3.2.1
After installing v 8.3.2.1, I'm having difficulty Indexing (and thus Previewing) email and files. Many times I see everything "Queued", but then indexing hangs when I try to index any category. Am I...
View ArticleOffice 365 Plus Issue Stopped Indxg Email Yesterday
X1 Search 8.3.2.1 build 5003eb (64bit)I upgraded to Office 365 Plus (version 15.0.4711.102) months ago and have not had a problem until yesterday. X1 seems to have stopped indexing email. The symptoms...
View ArticleExport "lost" messages from X1
Hi,Is there anyway to export "lost" messages from X1? Or, is the database a format I could open and figure out myself with the right tools? I don't think it's SQLite for instance.My problem is that our...
View ArticleThunderbird indexing finally gone for good?
I am at the end of the trial.I found several pretty old comments in this forum related to Thunderbird indexing in S8. So, is Thunderbird indexing gone for good? Finally? Never ever?I was not able to...
View ArticleX1 will not finish indexing files
The percentage thing on indexing is misleading, always has been.As I understand it, it is not a measure of how much of your data X1 has indexed, but an indication of how much it has done in its current...
View ArticleX1 will not finish indexing files
Recently, X1 is not behaving at all for me. All of a sudden, it will not finish indexing files. It goes very slow in indexing (and there are not many new files at all), only slowly advancing through...
View Article"License ID" and "License Password"?
how do I move the license from one computer to another. I have uninstalled the software from my old computer but it wont activate on the new one.
View Article"License ID" and "License Password"?
We apologize that this has not been a difficult process. We moved form one way activating to another and as a result from what I can see there were problems.Please feel free to direct message me in the...
View Article"License ID" and "License Password"?
This whole upgrade thing has been Very badly handled by X1.Why should I have to search forums to try and figure how to get my License ID and License Password or how to download a new version from the...
View Article"License ID" and "License Password"?
I bought a new license with the beta discount. As a result I was sent two emails from the web shop. The first contained a link and one line at the bottom of the email, stating both userid and password...
View Article"License ID" and "License Password"?
roknrol wrote:This is ridiculous. I've been doing these updates for weeks ... and by the way, X1 is far from stable, but all of a sudden without any explanation I get "Please enter your trial or paid...
View Article"License ID" and "License Password"?
This is ridiculous. I've been doing these updates for weeks ... and by the way, X1 is far from stable, but all of a sudden without any explanation I get "Please enter your trial or paid license key"....
View Article"License ID" and "License Password"?
Hello all,As referenced in our Search 8 announcement post, X1 Search 8 is officially released!Moving forward, all Search 8 licenses will require a License ID and License Password. Users current on...
View Article"License ID" and "License Password"?
I guess most likely you simply have to buy a new license.At least I had to do just now, as otherwise I could not get rid of the installation screen.As said, even though it may be a valid argument to...
View Article"License ID" and "License Password"?
X1 found a previous "retrieve password" email from customerservice@x1.com containing my password for the X1 web Portal...
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"License ID" and "License Password"?
NigelL wrote:Hi Kenward, it looks like the "lost password" function is not working. I could not initially remember my login password and tried this link without success. I eventually used X1 8 Beta to...
View Article"License ID" and "License Password"?
Think at least they should warn you that the license should be updated!When updating I have this window now, "Please enter your trial or paid license key"License IDLicense Passwordwhat trial or paid...
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"License ID" and "License Password"?
Hi Kenward, it looks like the "lost password" function is not working. I could not initially remember my login password and tried this link without success. I eventually used X1 8 Beta to find the...
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