X1 Search Index is up-to-date button
I find that it fades into the background if I do anything. But its ghostly presence persists.
View ArticleX1 Search Index is up-to-date button
All,Thanks for reporting this. We're looking into the issue to see if we can determine in what cases the X1 Notifcation Icon mouseover message appears in an unexpected location.Can you please note...
View ArticleRecoverable Items/Deletions folder
That makes a difference.Wrong version of Outlook – but I should have spotted the original reference to 2013 – different environment.Always helps to have correct and complete information when...
View ArticleRecoverable Items/Deletions folder
Yes - typo - Outlook 2013 connecting to Exchange 2010. Public Folders.
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X1 Search Index is up-to-date button
Just to say "me too". "X1 search index is up-to-date" appears in upper left hand corner of screen, seemingly at random, and it stays there. Can be removed only by closing and restarting X1. Very...
View Article"Error 9191 webservice call has failed" during install
I can pull the window up enough to see the buttons but they snap back out of sight again. I can go through full reinstall but would prefer the easier option.???
View Article"Error 9191 webservice call has failed" during install
Hello,I receive the same exact message, and I am using a Windows 7 machine. Desperately trying to get it activated and installed and it keeps giving me this error after I put in my login number and...
View Article"Error 9191 webservice call has failed" during install
Hi,can you try to install on a Windows 7 machine? Windows Server, especially old versions, are not officially supported.Jogy
View Article"Error 9191 webservice call has failed" during install
While installing x1 v8 I am receiving "Error (9101) a webservice call has failed " after entering the activation code and password. Installing on Windows Server 2003 x64. How do I go about...
View ArticleX1 Search Index is up-to-date button
Anselm wrote:Can someone confirm this?That doesn't trigger it here.
View ArticleX1 Search Index is up-to-date button
I start X1 minimized when starting windows. Several times I have noticed that the "X1 search index is up-to-date" appears when I clicked the X1 systray icon to open X1. Can someone confirm this?
View ArticleX1 Freezing
Hi, I had hit "pause all" because I had introduced the exchange data file and it started to index that too. I didn't want a duplicate index. Anyways, I relaunched X1 later in the day and I was able to...
View ArticleX1 Freezing
X1 is freezing on me. I had moved to an Outlook Exchange connection and deleted my old IMAP profile. I needed to delete the data source and restart a sync from scratch. Here were the steps I took:1....
View ArticleX1 Freezing
Hi jyastic,There could be a number of things that could lead to this behavior. How long did you wait to see if X1 may eventually recover?My first thought would be a problem with your Outlook profile,...
View ArticleOutlook preview is not available
thinkstorm wrote:The new install path is "C:\Program Files (x86)\X1 Beta\X1 Search\X1.exe" and not "C:\Program Files\X1 Search\X1.exe' anymore... confused me at first.Me too. X1 keeps moving the path....
View ArticleOutlook preview is not available
This fixed the bug! Thanks for providing a solution quickly. The new install path is "C:\Program Files (x86)\X1 Beta\X1 Search\X1.exe" and not "C:\Program Files\X1 Search\X1.exe' anymore... confused me...
View ArticleOutlook preview is not available
All,We've just released the fix for this issue. You can upgrade to 8.3.2.1 via Menu > Help > Check for Updates.This fix does not require a re-index.You can also initiate an upgrade by running the...
View ArticleOutlook preview is not available
Glad that you found the bug, but it is really irritating that just when my support license expired suddenly I am starting to have problems with x1....
View ArticleOutlook preview is not available
All,We have identified the cause for this issue. It appears to be a bug with the "Store Outlook Email Body in the Index". If this option is enabled, preview will fail.We are working on a fix and will...
View ArticleOutlook preview is not available
OK I have solved the problem. But only by completely uninstalling X1 Search including deleting the index and removing all settings, rebooting and re-installing v8.3.2.This is slightly irritating being...
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