Annoying "Buy Now" Reappearing
Hello,I had to restart my laptop after an update and the "Buy Now" has disappeared. However, when it does reappear I will give your suggestion a try.Thank you,Gary
View ArticleAnnoying "Buy Now" Reappearing
Hi,when the Buy Now button is visible, can you try to change the Preview setting (from Menu->Preview) and see if it disappears,and it should not reappear if you restore the Preview setting.Jogy
View ArticleAnnoying "Buy Now" Reappearing
Hello,I really love your product, it helps me to quickly find archived and current information in lightening speed. However, I am very annoyed with the "Buy Now" button that keeps reappearing on the...
View Article"An error occured preventing installation"
This has come up here before. The trouble with the "visit the forum" message comes when you try to find relevant messages here. If you use X1 Search to check the forum, the term "error preventing...
View Article"An error occured preventing installation"
I get this message:"There was a problem during the X1 Search installation. For help resolving this error please visit our support page by clicking the link below.This installation requires that you...
View ArticleUnselected Outlook folders indexing
I'm not familiar with Exchange, but X1 picks up PST files from the Mail profiles on a PC.Is there any chance that you have a Profile in there that points to this data?
View ArticleUnselected Outlook folders indexing
I have multiple accounts set up in Outlook (Exchange), and have only selected one of them to index. However, I'm seeing items from another account that should not index (I have unselected the account...
View ArticleUnselected Outlook folders indexing
I do have a profile that points to the data, but I have it unselected in X1, so I don't think it should index. The added profile is for a shared mailbox - I need to have access to this, but I typically...
View ArticleX1 Search 8 Does Not Recognize Internal Drives
All,As a follow up to my earlier post, I found a file, "FilesConfig.xml." It shows the old partition drive letters and labels. I assume X1 did not update this file and that this file is locking the...
View ArticleX1 Search 8 Does Not Recognize Internal Drives
Kenward, Thanks for your response. You ask, "Have you been into Menu->Data Sources->Files->Options to confirm that this drive is missing?" Yes. That's what's driving me nuts.You ask (or I take...
View ArticleX1 Search 8 Does Not Recognize Internal Drives
Hello,you can try to rename the FilesConfig.xml file. It might be a good idea to also backup the Files index if you do not want to lose it.Then start X1 and open the dialog for configuring the Files...
View ArticleX1 Search 8 Does Not Recognize Internal Drives
MarkO wrote:Recognizing partitions should be something a file search program should be able to do.Indeed. This is the first report that I can remember of X1 not spotting internal drives. Which is why I...
View ArticleX1 Search 8 Does Not Recognize Internal Drives
I am running x1 Search 8.1.1. on Windows 7 64 bit. OS (C:\) and Recovery (D:\) are on a solid state drive. "My Documents," "My Photos," and "My Music" are in a partition (G:\) on a separate internal...
View ArticleExternal Drive - Visible, checked but "(not present)"
Thank you. I look forward to the bug-fix for this type of "external drive".
View ArticleExternal Drive - Visible, checked but "(not present)"
Hi,currently X1 8.1 is not handling properly drives like that. We will fix this in the next release, in the meantime you can try to create a network share of the cypherix drive and then add the network...
View ArticleExternal Drive - Visible, checked but "(not present)"
HI, can you email me not totally sure your situation.. email is in the sig
View ArticleExternal Drive - Visible, checked but "(not present)"
Using a virtual external drive created by cypherix. Tried clean uninstall (without saving settings), and reinstall using x1setup downloaded today (2013-10-27). Still not working for me. worked great in...
View ArticleX1 8.1.1 64 bits cannot see OutLook 32 bits
If your Outlook is 32 bit, then you need 32-bit X1. I have no idea why, something to do with the programming.I was under the impression that X1's installation and setup process checked for the bitness...
View ArticleX1 8.1.1 64 bits cannot see OutLook 32 bits
Have just bought X1 (8.1.1 64 bits) but it does not even list OutLook (32 bits) as a Data Source. I found out now that this is not a new problem and, supposedly, should have been sorted out in the...
View ArticleMissing Outlook Data Sources -- UPDATE
How did you get your copy of X1?If you had to use the dreaded "stub" that then went out and got the full package, you might like to read this:outlook missing from data-sourcesAs you can see, this has...
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