Hi
I have searched the forum for an answer to this but can't see anything.
I've had this problem with the last 2 versions of X1 but with this latest version update I thought it's time to sort it out!
Not matter what I do, new install, clean index etc., I always end up with 2 copies of the same email. This happens to all PST files. If the emails are moved from one PST to another (e.g. when archiving) I still get 2 duplicate emails reflected in the new results.
When I open the duplicates (open email or folder) X1 takes me to the same single email in Outlook.
I'm sure this sis a simple fix but I'm frustrated I can't find the answer myself![Image]()
Specs are:
Windows 8.1 64 bit
X1 Search 8.3 (5001lw) 64 bit
Outlook 2013 64 bit
ClearContext 6.2.5 Professional
Cheers
John
I have searched the forum for an answer to this but can't see anything.
I've had this problem with the last 2 versions of X1 but with this latest version update I thought it's time to sort it out!
Not matter what I do, new install, clean index etc., I always end up with 2 copies of the same email. This happens to all PST files. If the emails are moved from one PST to another (e.g. when archiving) I still get 2 duplicate emails reflected in the new results.
When I open the duplicates (open email or folder) X1 takes me to the same single email in Outlook.
I'm sure this sis a simple fix but I'm frustrated I can't find the answer myself
Specs are:
Windows 8.1 64 bit
X1 Search 8.3 (5001lw) 64 bit
Outlook 2013 64 bit
ClearContext 6.2.5 Professional
Cheers
John